How can we help?

Forgot your Avis Preferred password or your current password is not working? No problem! To reset your password, please follow the steps below:

1. Visit our home page

2. Go to "YOUR AVIS" and click on "FORGOT YOUR DETAILS"?

3. Enter the email address that you use to sign in to your account and click "GO"

4. An email containing a password reset link will be sent to you shortly. It can take a few moments, so please do not re-submit the form

5. Follow the onscreen instructions to create a new password. The password needs to contain both upper and lower case characters as well as a minimum of one numerical character and one special character. The password must contain a minimum of 8 characters.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

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