How can we help?

The below numbers are free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.  

Reservations 

Please note that our lines are currently unavailable.  To make, amend or cancel a booking you may do so on our website, our app, e-mail our operations team for assistance, or reach out to our live chat team using the icons below.

Reservation Avis Preferred customers 

Please note that our lines are currently unavailable.  To make, amend or cancel a booking you may do so on our website, our app, e-mail our operations team for assistance, or reach out to our live chat team using the icons below.

Avis Preferred members only:

avispreferred-reservations@avis.co.uk

Avis Preferred Updates

If you would like to update your Avis Preferred profile, please email: 

database.northern@bsc.avis-europe.com

Breakdown Assistance - Lines open 24/7

0800 200 888

Avis Flex (long-term rentals)  

0808 284 0082 (Personal)

0808 284 7733 (Business)

Avis Prestige

customerservice@avisprestige.com

Personal Accident Insurance (PAI) Claims

0345 602 9429

Request rental invoice

Retrieve a copy of your rental invoice online.

Careers

career-feedback@avis.co.uk

Consumer press enquiries

avispressoffice@clarioncomms.co.uk

Contact us by post

Avis Budget House
Park Road, Bracknell
Berkshire, RG12 2EW
England, UK

Dispute resolution

We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.

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