How can we help?

The below numbers are free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.  

 

Reservations 

To make, amend or cancel a booking:

0808 284 0014

 

Reservation Avis Preferred customers 

To make, amend or cancel a booking:

0808 284 0163

Avis Preferred members only:

avispreferred-reservations@avis.co.uk

 

Avis Preferred Updates

If you would like to update your Avis Preferred profile, please email: 

database.northern@bsc.avis-europe.com

 

Breakdown Assistance - Lines open 24/7

0800 200 888

 

Avis Flex (long-term rentals)  

0808 284 0082 (Personal)

0808 284 7733 (Business)

 

Avis Prestige

customerservice@avisprestige.com

 

Personal Accident Insurance (PAI) Claims

0345 602 9429

 

Request rental invoice

Retrieve a copy of your rental invoice online.

 

Careers

career-feedback@avis.co.uk

 

Consumer press enquiries

avispressoffice@clarioncomms.co.uk

 

Law enforcement enquiries

Security2@abg.com

 

High risk or custody enquiries

+44 (0) 7557 172 527

 

Contact us by post

Avis Budget House
Park Road, Bracknell
Berkshire, RG12 2EW
England, UK

 

Dispute resolution

We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.

 

 

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