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Covid-19
Top 10 Frequently Asked Questions
I have cancelled my booking due to Covid-19. How do I get my refund?
Do I need to wear a face covering when collecting my rental?
What type of driving licence do I need to hire a vehicle?
Can I drive my hire car abroad?
Can I get home delivery?
What should I do if I have been told to self-quarantine or have tested positive for Covid-19 and can't return my vehicle?
What do I need to bring when I collect my hire vehicle?
How much is the pre-authorisation?
How much is the excess charge?
What should I do if I have already made an Avis car rental booking, but it’s impacted by the Coronavirus?
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